Privacy policy

This Privacy Policy describes how ELEMENTAL STORE (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from elementalnewyork.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

This privacy policy outlines how ELEMENTAL STORE uses and protects any information that you provide when using this website. ELEMENTAL STORE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

ELEMENTAL STORE may change this policy from time to time by updating this page. You should occasionally check this page to ensure that you are happy with any changes. This policy is effective from February 8, 2025.

Information We Collect

We collect different types of information to provide and improve our services:

  • Personal Information:

    • Name

    • Email address

    • Phone number

    • Shipping and billing address

    • Payment details (processed securely by third-party providers)

    • Order history and preferences

  • Non-Personal Information:

    • IP address

    • Browser type and device information

    • Website usage statistics (via cookies and analytics tools)

How We Use Your Information

  • To process and fulfill your orders

  • To improve customer service and support

  • To send order confirmations and updates

  • To provide personalized shopping experiences

  • To analyze website performance and optimize content

  • To comply with legal obligations

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience. You can manage cookie preferences in your browser settings.

How We Protect Your Information

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or misuse. However, no online transmission is 100% secure.

Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Third-party service providers (e.g., payment processors, shipping partners)

  • Legal authorities when required by law

  • Marketing platforms (only if you have opted in)

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your data

  • Opt-out of marketing communications

  • Request data portability

  • Restrict or object to data processing

To exercise these rights, please contact us at elementalnycstore@gmail.com.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy, please contact us at elementalnycstore@gmail.com.